Tuesday, July 27: Day 3

Leadership and Crisis III
  Three Mile Island

Leadership and Crisis IV
  Three Mile Island

Instructor:  Dutch Leonard

Key Take Aways:

• Dealing with the Press.  The three rules:  1.  Say what you know and the basis of the knowledge.  For example, BP just informed us that 1 thousand gallons of are being leaked in the Gulf of Mexico.  Never speculate...80% of the first information you get on an incident or problem is wrong.    The press will try and get you to talk.  Don't.  State only what you know.  2.  Say what you are doing.  3.  Say what other should do (both the public and other agencies). 
• Spectrum on Events:  Normal Operations, Minor Errors, Routine Emergency, Crisis.  Routine Emergency is something like a bomb threat, house file, etc.  They are events that do happen regularly.  Routine Emergency typically can be handled with a set of checklist.  For something to be a crisis, it must be novel, very large scale, high stake, complex, and unprecedented.  When you are in a crisis mode, you need to create a new approach, innovate and improvise.  This can also be thought of as "Learn going forward." 
• Disaster Recovery.  There are 5 areas in your  portfolio that you can spend your time. 
• Pre-Event
• Advance Mitigations.
• Preparation of Response
• Preparation of Recovery
• Event
• Response
• Post-Event
• Recovery

To mature our efforts... spend your time in the pre-event activities.  Tip:  Spend time thinking deeply about advanced mitigation that could really help.  For example, Ventura County made building code changes that reduce fire risk. 

• Disaster Recovery Tips. 
• How to get money for Disaster Recovery.  Come up with proposals for work that needs to be done.  Wait until there is a disaster at your location or in the media.  Present your request as quickly after the event as possible. 
• 3 reasons that most people don't spend enough time/energy on Disaster Recovery.  1)  The event is in the future and may never happen.  2) Not something that needs to be dealt with now.  Can be delayed.  3)  It is a really horrible thing and people just don't want to think about it. 

Awesome Event.  Brian Meenan (2 star General) one of the students was in the FAA headquarters on 911.  When the decision to shut down the airspace it was the first time that had ever been done in US history. There was not a checklist of what to do.  But they were able to use other already established checklists with slight modifications  (such as order for planes to start flying in case of a Russian Attack).  It was very interesting.  


Managing for Results II
  COMPSTAT Assertive Policing, NYC

Instructor:  Steve Kelman

No take aways.